Haramiat · Help & information
Questions? We’re here to help.
Find answers to common questions about our home collection, orders, delivery and returns.
Still need help? Email us at contact@haramiat.com or use the contact form on our website.
What payment methods do you accept?
Available payment methods are shown securely at checkout. The options displayed may vary depending on your location and device.
How long does delivery take in the UK?
Please allow 2–7 days for order processing. After dispatch, UK delivery may take up to 15 days. Delivery times are estimates and can vary.
How can I track my order?
Once your order has been dispatched, we’ll email you the tracking details for your shipment so you can follow its progress.
Do you deliver outside the UK?
International delivery may be available. Delivery can take longer than it does in the UK, and additional shipping charges may apply. We’ll confirm any extra shipping cost with you before processing your order, and proceed only after you agree.
Can I return an item?
Our 30-day returns period starts when your order is delivered. Please read our Returns & Refunds Policy for the eligibility requirements and instructions before sending an item back.
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. We’ll do our best to help, but changes may not be possible once an order has entered processing or has been dispatched.
Will my item look exactly like the photos?
We do our best to show each item accurately. Colours can look slightly different on different screens, and pieces with handcrafted details may have small variations in texture or finish.
How can I contact Haramiat?
Email us at contact@haramiat.com or send your message through the contact form on our website. If you’re asking about an order, please include your order number.